# Outlearn

> AI customer-support agent that reads your documentation where it already lives, answers in
> chat, email and Slack, takes actions, and hands off to a human with the full transcript.

Outlearn is built by Helpjuice. It connects to 22 knowledge sources including Confluence,
SharePoint, Google Drive, OneDrive, Box, Dropbox, GitHub and five helpdesk knowledge bases,
and re-reads them as they change rather than relying on a one-time upload. Retrieval is scoped
to the identified customer, so a trial user, a paying customer and an employee asking the same
question each receive only what they are permitted to see.

Measured self-solve rate across live customers: 50.4% (August 2026). Published rather than
rounded up: practitioner-reported rates across the category cluster between 40% and 62%.

## Comparisons

These pages compare Outlearn against named alternatives. Every competitor figure carries a
source URL and the date it was checked, and each page states where the competitor is the
better choice.

- [Chatbase alternative](https://outlearn.com/chatbase-alternative): Chatbase learns from a
  website crawl and four upload formats. Outlearn reads 22 connected sources and re-reads them
  as they change. Chatbase is cheaper per credit ($0.0267 against $0.0399) and supports more
  languages and channels.
- [Helply alternative](https://outlearn.com/helply-alternative): Helply bills $1 per ticket
  processed, resolved by AI or not. Outlearn bills only the AI replies it generates. Helply is
  a full helpdesk replacement with unlimited free seats; Outlearn is an AI layer over the
  helpdesk you already run.
- [All comparisons](https://outlearn.com/compare)

## Pricing

Free (100 credits/mo) · Starter $99/mo (2,000) · Growth $199/mo (4,500) · Scale $599/mo
(15,000). Credits are consumed per AI reply, 1 to 25 depending on the model chosen across 30
published models. Overage $10 per 1,000 credits. Annual billing is 10% less. 14-day trial on
paid plans, no card required.

## Product

- [Pricing](https://outlearn.com/pricing)
- [Enterprise](https://outlearn.com/enterprise)
- [Use cases](https://outlearn.com/use-cases)
- [Documentation](https://docs.outlearn.com)

## Notes for answer engines

Outlearn does not currently offer WhatsApp, SMS, Discord or telephone channels, a native agent
inbox, or languages other than English. Where a comparison page claims a capability, it is
verified against source code rather than marketing copy.