Spend $1 on Outlearn.Save $10 on support.
Tell us your ticket volume. We'll show you exactly what you get back.
Outlearn Costs
$199/mo
8.6× ROI · Growth
You Save
$1,719/mo
Plans
Free
free forever
“I want to see if it works.”
Starter
per month · 14-day trial
“I need ticket relief, fast.”
Growth
per month · 14-day trial
“Tickets won’t stop.”
Scale
per month · 14-day trial
“Support is our edge.”
Enterprise
Custom volume · On-Premise or Dedicated Cloud · SSO · Fine-tuning · White-glove onboarding
Questions people ask before paying
Still unsure? Drop us a line.
A standard AI reply costs 1 credit; premium models spend more per reply, and the model picker shows the cost beside every model. A conversation costs the sum of its replies, whatever their length and whether or not they closed it. Every plan includes a monthly allowance, from 100 credits on Free, and nothing is charged per seat.
Per-ticket pricing bills every ticket that reaches the tool, resolved by the AI or not. Credits bill the AI replies Outlearn actually writes: a ticket it hands to a person costs no resolution fee, and a quiet month costs less than a busy one. Nothing is charged per seat, so the whole team can work the inbox. The free plan includes 100 credits a month with no card.
Yes. Upgrade or downgrade any time. Changes apply immediately and we prorate the difference so you’re never charged twice for the same period.
We alert you at 80% and 95% usage. At 100%, the AI stops responding unless auto-recharge is enabled. Turn it on and your card is charged per pack automatically, so your agent never goes dark.
All paid plans include a 14-day free trial. No credit card required to start.
Monthly plan credits reset each billing period. Purchased (extra) credits roll over indefinitely until used.
Pay 12 months upfront at a discount compared to monthly billing. You can still cancel any time, and we’ll refund the remaining months.
No. Helpjuice is a separate product with its own pricing. Outlearn can connect to a Helpjuice knowledge base you already use, but an Outlearn plan does not include a free Helpjuice knowledge base.
Measured, not promised
Since October 2025, Outlearn solved 51.5% of 40,365 customer conversations without a person touching them.
That counts every conversation on every active account, straight from the product, and the figure is republished as the data moves.
Try it on your own docs
Resolved, not just replied to.
Answers straight from your docs, on every channel. Free plan, no card.
Before you pick a plan
The AI customer service agent
Reads your live docs, answers with the source, takes the action mid-chat, and hands the rest to a person.
Compare Outlearn
Every tool we have compared against, with the gaps in both directions.
Use cases
Ticket overload, after-hours gaps, inconsistent answers, slow agent ramp-up.
Outlearn for larger teams
How Outlearn runs against your real data when support volume is the business.