Customer service chatbot
that works while you sleep.
An AI chatbot for customer support that actually finishes the job: it reads your docs, answers on every channel, and processes the refund instead of linking to a form.
Try asking
Trusted by teams at
Feed it your knowledge. Every source, synced.
Connect Confluence, SharePoint, Zendesk or Google Drive once and that's it. Set it and forget it. Outlearn keeps re-reading your sources on its own, so the policy you edit on Tuesday is the answer your customers get on Tuesday. Most customer service chatbots answer from a copy somebody uploaded in March. Yours won't.
All Sources
The answer is half the job. It does the other half.
A refund question is not solved until the refund is moving. Outlearn calls Stripe, Shopify, Calendly or your own API mid-conversation, so your customer leaves with a booked demo or a moving refund, not a ticket number and a wait.
It would rather get a human than guess.
Ask something outside the docs and most bots guess. Confidently. Outlearn hands the conversation to your team instead, transcript and summary attached, so your customer never tells the same story twice.
Works with
What happens during a handoff
Customer
This is the third time my order's come through wrong. I want to speak to someone about compensation.
AI · Decision
Handoff · Complete
Agent · Inbox
Handed off by Outlearn AI · full conversation attached
Copilot · Drafting
Agent · Review
You're right, three in a row isn't acceptable. I've refunded this order in full and added $20 credit to your account.
One agent. Every channel you run.
One customer service chatbot on your website, in your inbox, in Slack and inside Zendesk. Configure it once and every channel answers from the same brain.
Keep the stack. Add the agent.
Knowledge flows in from Confluence, Drive and Zendesk. Answers flow out through Intercom, Gmail and Calendly. Nothing gets migrated, nothing gets replaced, and nobody books a quarter of engineering time to make it happen.
One-click setup · No engineers needed
1-click integrations
The Outlearn Guarantee
Outlearn or Don't Pay.
40% fewer tickets in 40 days, or 40 weeks on us.
Hit the target? 10% off for 40 weeks. Miss it? Full refund. No questions asked.
Still evaluating? Read the honest guide to customer service chatbots, costs and failure modes included.